Questions, answered.
Pricing, the trial, your data and how things connect. Still stuck? Book a demo or write to us and a person replies within one business day.
Frequently asked questions
What does it cost?
Free level, then a 14-day trial of everything with no card. After that it is $499 per venue per month. Multi-venue groups are billed per venue; for 4+ venues on one account, email support@venuop.com.
Do I need a card to start?
No. The trial starts with one click and asks for nothing.
What happens after 14 days?
You drop to Free. Reservations, guests and your listing keep working. Everything else stays visible but locked. Nothing is deleted.
Who can see what?
Owners, admins and managers have separate access. Staff seats are unlimited.
What is VenuAi?
A full-screen assistant that answers from your venue data and asks before it changes anything.
Which systems connect?
Your POS sales and labor connect read-only from Settings > Integrations with your venue's POS API credentials. Accounting and banking connections live in the same place.
How do I get on VenuAccess?
Publish from VenuOp. The listing syncs automatically.
Can I take my data with me?
Yes. Owners can export a full backup from Settings > Backup & export.
Is there a contract?
No. The plan is month to month and you can cancel any time from Manage billing in Settings. Your data stays exportable after you cancel.
How do I pay?
By card, through Stripe, when you choose to continue after the trial. Card details go to Stripe and never touch our servers.
Can I run more than one venue?
Yes. Each venue is its own workspace under one login, billed per venue. For four or more venues, email support@venuop.com.
How do I connect my POS?
Open Settings > Integrations > POS, enter your venue's POS API credentials and we check them straight away. Sales and labor then sync read-only.
Does VenuOp work on my phone?
Yes. The whole app is built for a phone first, so your team can use it on the floor.
Where is my data kept, and who can see it?
Traffic is encrypted over HTTPS, passwords are hashed, integration credentials are encrypted at rest, and each venue's data is isolated. Only people you invite can see it, at the access level you set. The Security page has the full list.
How do I get help?
Email support@venuop.com or use the contact form. Founding venues also get free setup.
Ask us, or see it running.
Book a 20-minute walkthrough or start free. No card needed.